ICONNECT LOGISTICS LLC ("Company," "we," "us," or "our") operates this website and is committed to protecting your personal information. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect your name, email address, phone number, company name, and message content submitted through our contact forms. We also automatically collect technical data such as your IP address, browser type, device identifiers, pages visited, time and date of your visit, referring URLs, and general geographic location.
2. How We Use Your Information
We use your information solely to contact you about our logistics and transportation services, improve our website's performance, measure the effectiveness of our advertising, analyze website traffic, comply with legal obligations, and prevent fraud. We will only reach out to you to discuss ICONNECT LOGISTICS LLC services.
3. Tracking Technologies & Pixels
Our website uses third-party tracking technologies including advertising pixels, analytics scripts, and session recording tools. The following platforms may have active tracking code on our website: Google Ads, Google Analytics (GA4), Google Tag Manager, Meta Pixel (Facebook/Instagram), Microsoft Clarity, Microsoft Advertising (Bing Ads), LinkedIn Insight Tag, TikTok Pixel, Hotjar, HubSpot Analytics, X (Twitter) Pixel, and Snapchat Pixel, among others. These services operate under their own privacy policies. Microsoft Clarity may record mouse movements, clicks, and scrolling behavior to help us identify usability issues; this data is used solely to improve user experience. You may opt out of interest-based advertising at optout.aboutads.info or optout.networkadvertising.org, or manage cookies through your browser settings.
4. We Do Not Sell Your Data
ICONNECT LOGISTICS LLC does not sell, rent, trade, or otherwise transfer your personal information to third parties for monetary or other consideration. Your data is used exclusively to contact you about our services and to improve your website experience. We do not operate data brokerage activities and do not participate in data marketplaces.
5. Third-Party Service Providers
We may share limited data with trusted service providers who assist us in operating our website and business (such as email platforms, CRM tools, and analytics vendors). These parties are contractually required to keep your information confidential and may only use it to perform services on our behalf.
6. Data Retention
We retain personal information as long as necessary to fulfill the purposes in this policy, comply with legal obligations, and resolve disputes. Contact form submissions are generally retained for up to three (3) years. You may request deletion of your data at any time by contacting us.
7. Your Rights Under US Law
Depending on your state of residence, you may have the right to know what data we hold about you, request deletion or correction of your data, opt out of the sale of your personal information (which we do not engage in), and be free from discrimination for exercising your rights. California residents have additional rights under the CCPA and CPRA. Residents of Virginia, Colorado, Connecticut, Texas, and other states with comprehensive privacy laws may have similar rights under their respective statutes.
8. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have done so inadvertently, please contact us and we will delete such information promptly.
9. Changes to This Policy
We may update this policy at any time. Material changes will be reflected in the "Last updated" date above. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
ICONNECT LOGISTICS LLC
7901 4th St N, Suite 300
St. Petersburg, FL 33702
United States
We aim to respond to all privacy requests within 30 days.